Refund policy

Refund policy

Last update: 18 October 2026

We offer a free trial for 14 days or until 50 messages are used, whichever comes first, so you can test the service before subscribing.

When a paid subscription is completed, the trial ends and the paid plan starts immediately. Usage after that is not deducted from the trial balance.

You may request a refund of the paid subscription within seven days of approval if the paid plan has not been used or any of its benefits enjoyed. Use is established by the first successful API request after activation (such as sending a message or uploading media).

Within the seven days and before the first successful use, you can cancel from the subscription page; the subscription returns to its state before that purchase. Refunds of the amount are handled via WhatsApp.

After the paid plan has been used, subscription fees are not refundable, except for duplicate charges, failure to activate the service, or a material defect on TProTool’s side that prevents use of the service.

There is no automatic renewal at present; when the period ends a new activation request is required. The current period is not refunded after use has begun.

The WhatsApp number for refund contact appears after you sign in.

The WhatsApp number is shown after you sign in.